Omnichannel capture

Every lead, every channel — in one place

Facebook & Instagram lead ads, Messenger, Instagram DMs, Click-to-WhatsApp ads, and web forms — all turn into CRM leads automatically. No copy-paste, no lost leads.

Facebook leads Instagram Messenger WhatsApp Web forms

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The unified inbox

every channel into one hub

IN-CRM

Capture leads from every channel

From ad to lead record — without a single manual step.

Meta Lead Ads

Facebook & Instagram lead-ad form submissions become CRM leads automatically — a webhook captures them instantly, plus a background sync every 5 minutes as a safety net.

Routing rules per form

For each form: assign to a project, a fixed agent or live-assign, add shared users, and set the initial status — before the lead even lands.

Messenger + IG DMs + Click-to-WhatsApp

Messenger, Instagram DMs, and Click-to-WhatsApp ads flow into the same unified inbox as WhatsApp.

Web Lead Forms

Build embeddable and shareable forms; submissions create leads automatically, and everything is tracked in a dedicated Forms Report.

7-day reply window

Meta conversations (Messenger & Instagram) have an open 7-day reply window — plenty of room to follow up until the lead converts.

One inbox, one record

One inbox, one lead record, no matter the source — no app-switching and no duplicate data.

Frequently asked questions

Yes — every Facebook or Instagram lead-ad submission arrives through an instant webhook the moment it's submitted, plus a background sync every 5 minutes that catches anything a webhook might have missed.

Yes — every form has its own routing rules: assign to a project, a fixed agent, or live-assign, add shared users, and set the initial status, all before the lead even lands.

Yes — Messenger, Instagram DMs, and Click-to-WhatsApp ads flow into the same unified inbox as WhatsApp, within a 7-day reply window on Meta conversations.